Returns & Exchanges
At Bohomoon, we want you to love your new accessories, but if you're not completely satisfied, we offer a 30-day return policy for most items in their original condition. Please ensure all jewelry remains unworn and in its original packaging to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place your jewelry in its original Bohomoon pouch and box, ensuring all protective padding is included to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing